Kristen Rampe


I help technical professionals communicate better with their clients and team members. Most of my clients are accountants, since I spent 10 years working in that industry (I even still have a CPA license!). I left public accounting in 2011 to form my business.

Most of my work now is facilitating hands-on workshops and training courses on leadership topics including communication, team building and client service. I also do all sorts of custom projects for professional service providers that value relationships as a part of their success.

I grew up in West Michigan, living in Grand Haven at first, then moving to Grand Rapids just before high school. After that I went to Butler University in Indianapolis then headed out west to California. I spent 12 years in the San Francisco Bay Area, got married, had kids (two for one special: identical boys) and decided I needed more family help raising the roost, so headed back to Michigan in 2013.

I landed in Grand Rapids in 2014 and am hoping not to move again for a while!

Other hobbies and interests that I dabble in: cooking, improv, watercolor painting, getting outside, yoga, travel, and I'm currently writing my very first book!


Q: What brought you into The Factory?
A: I did some coworking when I was living in San Francisco and just starting out on my own. A friend of mine works for LiquidSpace and that's how I found out about the Factory when I was planning a move to Grand Rapids.

I did a tour of the space and fell in love, plus it's nice to work in a tech-focused environment, and feels comfortable after spending so many years in silicon valley. Now that I'm a member I love being involved in the happenings of the Factory community and seeing familiar faces when I go into "the office" a few days a week.

Q: What do you like most about what you do?
A: I love seeing professionals become even better at what they do. I've done my job if I can help the people I work with communicate better with each other and with their clients, be more efficient and proved out of this world client service to THEIR customers.

Q: If you could trade places with a person you admire for the day, who would that be and what would you be doing?
A: My brother. I'd be in the pacific ocean, scuba diving and "living the dream."

Q: What is your favorite local eatery around The Factory and what do you order?
A: Bartertown (cafe), for sure! I love the compost plate.

Q: When you have free time, what hobby are you passionately pursuing?
A: Let's go with cooking. Though conveniently it fits in to my "regular time" since I'm feeding a family (and this business-owner-mom-of-twins-wife lady doesn't exactly have a lot of free time outside of that.)

I love cooking all sorts of dishes, experimenting with new recipes and working with basic ingredients. I pride myself on buying as little as possible from the middle of the store (the shelf-stable stuff).